Julian Harrison

ExpertBusiness Unit Director
Written By Tom Le Mesurier
 
 

Providing reliable, dependable, and efficient project management services to ensure that FM providers and their clients can align their business needs with their FM solutions in a rapidly changing landscape.


Bringing together skilled and experienced consultants to form a virtual extension to clients’ businesses, providing access to expertise and extra capacity from the myfm team. Key focus areas include contract savings, improving operational efficiencies, managing organisational change and helping FM businesses to grow through effective business development, including providing a bid writing service.


Over 20 years of successful property and facilities management experience, supported by a master’s degree in Business Administration focused on Finance, Strategy and Change management from the University of Wales.


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  • Change management

    Contract Mobilisation

    Strategic Development

    Project Management

    IT & CAFM solutions

    Cost Savings

  • Providing a virtual extension to clients’ own businesses

    Property and workplace strategic solutions

  • MBA

    Postgraduate Diploma in Management Studies

    BSc Honours

  • Tel: 07500 045 446

    Email: julian.harrison@myfm.co.uk

 

Featured Case Studies

 

JULIAN’S CASE STUDIES

Demonstrating the experience and skill Julian has to offer.

Expert Case Study
Consultative work for global professional body
Consultative work for global professional body

In February, RICS published the International Building Operational Standard (IBOS) – A framework for assessing building performance.

Myfm has been consulted in the development of this standard and we believe that this approach creates genuine bridge between building construction and building operation.

Read More →
Property & FM Solutions
Property & FM Solutions

Facilities and workplace management has a significant impact on business success, impacting employee productivity, staff retention and client perception. For many businesses the workplace is continuously evolving, with Covid-19 acting as a further accelerator.

Read More →
BD & bid support for major international client
BD & bid support for major international client

myfm regularly acts as a ready made, virtual extension to the international business development team of a leading European real estate and facilities management client, Apleona.

Read More →
 

COMPETENCIES & SKILL

myfm Business Unit Director

  • Completed multiple UK & international FM Projects. One of the most significant was a 12-month post acquisition integration assignment for OCS Group Ltd, the largest acquisition ever made by OCS involving 4 JV businesses with 20,000 personnel throughout India. The businesses have complementary hard and soft FM skills and client bases. The project was to integrate the businesses in order to remove duplication of resources and to offer clients a more comprehensive TFM solution

  • Key Achievements: creating globally accessible project management and governance solutions, transfer of 450 staff from one business to another, aligning skills and reducing overheads, resulting in profit enhancement and business retention of 94%, moving a business from loss-making to a systematic profit from a 23% gross margin yield and rapid business growth programme to spread overhead and enhance net profit

  • Won first national TFM contract with a Tata group company, introducing a customer focussed quality and retention programme

  • Established ISO9001 and implementing ISO18001 and ISO14001 roll outs. Design of optimum TFM organisational structure and operating profile

  • Managed implementation roadmap to achieve this structure

Strategic Development Manager

  • Creating and implementing organisational strategy as well as leading major projects, including complex bids.

  • Key achievements: leading international TFM programme, driving and supporting TFM strategy for emerging and developing global markets in Asia, Australasia and Middle East. Implemented management development programme for OCS UK in association with BIFM and Asset skills. This all lead to winning a national TFM contract with ACCA UK Ltd

  • Established a compelling managing contractor model and associated marketing collateral to gain market share in the property sector. Also located and established a rapidly growing serviced office business throughout the UK (i2 offices)

Strategic Development Director

  • Won and mobilised largest single contract in OCS (Land Securities £20m pa), enabling OCS Integrated Services to grow from £24m to £46m in two years

  • Managed the selection and implementation of a global CAFM (Computer Assisted Facilities Management) solution for OCS

  • Designed and implemented a customer-oriented quality management process, also designed and developed a comprehensive Management Information System to provide an intranet-based tool to manage the FM business, subsequently developing into a global solution

Divisional Managing Director

  • Implemented significant business re-organisation and development of management teams to create a “customer first” culture and structure

  • Developed standard operating procedures and presentation of a new pricing and quotation package and major responsibility for key account Management both directly and through others

  • Set up marketing and sales department resulting in a quote conversion rate of >37%

  • Major contract gains: Air New Zealand, Wellington Health Board Farmers Stores and NZ post as well as OCS NZ largest contract; Auckland District Health Board

  • Introduced specialist services division (window cleaning, industrial cleaning, specialist floor work etc)

  • Introduced a new customer-focused quality management system

  • Year on year profit growth

Tom Le Mesurier https://graaftr.co.uk
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